Please allow 1-2 business days to process your order. Most standard delivery shipments to the continental U.S. arrive in 3-7 business days.
Shipping time for orders to Alaska and Hawaii as well as other non-continental US sites vary depending on destination and weight of order.
Orders Outside of the United States
International and APO orders are shipped Express Air with delivery time dependent on destination and weight of order.
School Purchase Orders
Please fax your official school purchase order along with your order form to: (323) 255-3616.
Order must include specific accounts payable name and contact information, ship-to delivery address as well as a purchase order number. Please call us with any questions. (800) 891-4204.
Shipping and Handling Charges
US Shipping Methods
Please note that most carriers deliver Monday to Friday only. Shipping times start when the order leaves the warehouse.
Economy Shipping (USPS Parcel Post, USPS Media Mail)
This is the least expensive method. Economy shipping takes 15-28 business days except for Alaska, Hawaii, Puerto Rico and Guam which can take up to six weeks.
Rates vary depending on weight and destination of order.
Orders qualifying for FREE Shipping use this method, must be $35. or more in merchandise, include no items eligible for the 50% Discount on Domestic Commercial Ground Shipping, and ship to a single address in the US.
Standard Shipping (USPS Priority, FedEx Ground)
Priority shipping takes 3-7 business days
FedEx Ground shipping takes 3-5 business days.
Rates vary depending on weight and destination of order.
Orders qualifying for “50% Discount on Domestic Commercial Ground Shipping” use this method, include eligible items and ship to a single address in the US.
Eligible items: All sets of David Alan Stern's Acting With an Accent (25CDs/25Booklets) and Speaking Without an Accent (8tapes/8Booklets); All Confetti Collection Albums.
Note: list may occasionally include items not mentioned here.
Two-Day Shipping (FedEx 2-day)
Air shipping, 48-hour delivery, Monday-Friday, from the date FedEx receives package.
Orders received Friday through Sunday do not ship until Monday and Tuesday respectively.
Available for US postal addresses only including Alaska, Hawaii, Puerto Rico and Guam. FedEx will not ship to Post Office boxes.
Rates vary depending on weight and destination of order.
One-Day Shipping (FedEx Express Standard)
Air shipping, 24-hour delivery, Monday-Friday, from the date FedEx receives package.
Orders received Friday through Sunday do not ship until Monday and Tuesday respectively.
Available for US postal addresses only including Alaska, Hawaii, Puerto Rico and Guam. FedEx will not ship to Post Office boxes.
Rates vary depending on weight and destination of order.
Sorry, no CODs
International Shipping Methods
Order Processing
Please fill out the customer registration and address fields as follows:
Fill in your street address
Enter your State/Province name as the “City”
Leave the State BLANK
Chose your country from the pull-down menu.
Any customs fees will be the responsibility of the customer.
Mail Standard Shipping
It generally takes 5-10 business days for shipments to Canada (except for the Northwest and Yukon Territories and Nunavut), Western Europe, Australia and New Zealand; and two to six weeks delivery time for other destinations depending upon weight.
Mail Priority Shipping
It generally takes less than 5 business days for shipments to Western Europe, Australia and New Zealand; two to six weeks delivery time for other destinations depending upon weight.
Sales Tax
We are required by law to charge sales tax for sales into California.
Holiday Shipping
Because of increased package shipment during the holidays, orders placed after December 10th may not be delivered before December 25th, especially if shipped via standard delivery. We recommend using 2-Day and One-Day delivery to ensure package receipt during the holiday season.